Help

Release 1.0 mobile app help

Account access

Use the sign-in screen in the Vynn app to log in with your account email and password. If you cannot sign in, use password reset or email support@vynnapp.com.

Password reset

Request a password reset from the app. Open the reset link on the same device where Vynn is installed so the app can route you to the reset screen.

Account deletion

Delete your account from the Account screen in the app or website. See the account-deletion instructions for exact steps, the email fallback, and the separate treatment of device-local data.

Grocery search

Search by product name to compare available grocery prices. Pricing data can change, so confirm final prices with the retailer before purchase.

Barcode lookup

The Release 1.0 mobile candidate includes camera barcode lookup. Vynn requests camera access only when you open the scanner, then uses the detected code to look for matching price records. A match does not confirm current inventory, and some products may have no matching record.

Dietary filters and nutrition facts

You can optionally save dietary or allergy preferences and use them to filter grocery search. Product pages may also show nutrition facts when Vynn has suitable source data. Coverage can be incomplete, so always check the product label; Vynn does not provide medical advice.

Local shopping list

The first mobile release includes a simple local list. Items you add are stored on your device and are not shared with a household account.

Features rolling out separately

Recipe import and confirm-first store quotes are coming in a guarded update and are not enabled in the Release 1.0 mobile candidate. Shared household lists, nutrition scoring, live store finder, budgets, notifications, and favorites are also not part of that candidate. A separate manual website barcode lookup is available now for comparing matching price records; it does not confirm inventory.