Support

Vynn mobile app and website help

Contact support

For account help, app access, password reset issues, grocery search issues, privacy requests, or data deletion requests, email support@vynnapp.com.

What to include

• The email address on your Vynn account, if you have one.
• Your device type and app version, if the issue is in the mobile app.
• The grocery item or search term involved, if the issue is about search results.
• A screenshot, if it helps explain the issue.

Privacy and data requests

For access, correction, deletion, or privacy questions, email privacy@vynnapp.com. You can also review the account-deletion steps and Privacy Policy.

Current Release 1.0 support surface

Vynn's Release 1.0 mobile candidate focuses on account access, grocery search, product details, password reset, a simple local shopping list, camera barcode lookup, optional dietary filters, and product nutrition facts when suitable source data is available. Barcode matches and nutrition coverage can be incomplete, so confirm retailer information and product labels. Vynn does not provide medical advice.

Recipe import and confirm-first store quotes are coming in a guarded update and are not enabled in the Release 1.0 mobile candidate. Shared household lists, nutrition scoring, live store finder, budgets, notifications, and favorites are also not part of that candidate. A separate manual website barcode lookup is available now for comparing matching price records; it does not confirm inventory.